We're here to help

Support

During the beta, support is handled directly by the founder. Here's how to get help.

Documentation
Full reference for DORN Lighting: installation, placement, controls, export and troubleshooting.
Email us
support@dorndidit.com — typically a reply within one business day.
Join the beta
Not in the beta yet? Request an invite and we'll email you when your spot opens.

When you email us, please include

  • Your SketchUp version and operating system (Windows or macOS).
  • What you were trying to do, and what happened instead.
  • The exact message if you saw an error.
  • A screenshot or the .skp file if possible (keep it small).

Studio inquiries

For multi-seat plans, invoicing or volume pricing, email support@dorndidit.com with "Studio" in the subject line.

Other contacts

support@dorndidit.com support@dorndidit.com

Dorn Enterprises · PO Box 835 · Ripon, CA 95366